Facilities National Account Manager

Corporate Headquarters

Dallas, TX

September 19, 2018

Facilities National Account Manager
Dallas TX. (North Dallas)

What does it mean to be a BrinkerHead? We play like a team, take pride in our culture and seek every opportunity to make people feel special. Life is short. Work happy.

At Brinker, we connect, serve and give to create the best life for our Team Members, Guests and community. Through our cultural beliefs, Brinker empowers its Team Members to positively impact our 4 Key Results: Engaging Team Members, Bringing Back Guests, Growing Sales and Increasing Profits.

Brinker International is an equal opportunity employer; we foster an inclusion environment that promotes respect, diversity of thought and success for all.

Job Summary

This position is responsible for coordinating, planning, managing and execution of contracted National Account services, Capital improvement projects, initiatives and scheduled / special projects that reside within the facilities department disciplines.


Your Key Job Functions
  • Act as the liaison between facilities and national accounts relationships performance against contracted objectives
  • Validate scope of work for repairs and bid out as necessary
  • Review quoted work from National Accounts Vendors execute work based on scope and price comparison
  • Prepare business case documentation to support any necessary changes to specifications
  • Coordinate RFP activities through purchasing or business solutions and develop the scope of work to support these activities
  • Coordinate and execute PMP scopes vs PCO reports
  • Obtain and manage all necessary services for the assigned projects to ensure timely activity, integration, productivity, and efficient use of resources
  • Facilitate communication as appropriate to all involved and “manage” stakeholders to ensure work is completed and invoiced properly
  • Properly manage and advise business owners of scope, quality, time, and ongoing cost information
  • Document, obtain approval, and track all changes in the scope of work
  • Ensure project sponsor/customer(s) satisfaction upon completion of project
  • Close-out all project documentation and archive appropriate records
  • Communicate clearly and effectively with people inside and outside of the organization in both written and verbal form
  • Develop rapport with others by sharing information and using good listening skills
  • Work effectively in organizing and planning work according to organizational needs and objectives
  • Demonstrate excellence in hospitality by anticipating guests’ (internal customers, restaurant guests, and vendors) needs and in designing, promoting or supporting the delivery of products and services that exceed guest expectations
  • Effectively work and collaborate with others toward common goals by maintaining cooperative relationships, including others and offering assistance
  • .Effectively adapt to change and support business objectives
  • Embody Brinker professionalism, values, and principles in words and actions and effectively demonstrate the Brinker behaviors
What You Bring to the Team
  • College or previous project management experience preferred
  • Knowledge of Restaurant Facilities, Operations Experience or Technical background a plus
  • Project management experience
  • Construction/facilities background
  • Computer literate – proficient in Word, Excel spreadsheets and Outlook
  • Problem Solving – able to research and resolve issues
  • Excellent organizational and time management skills
  • Excellent oral and written communication skills – good business writing and ability to interact effectively with all levels of the organization
  • Strong presentation skills preferred – ability to present ideas clearly, effectively, and persuasively to all levels of the organization
  • Ability to make good, effective and timely decisions within the job scope
  • Results oriented and values accuracy, quality and correctness
  • Self-motivated, resourceful, and quick learner
  • Team oriented
  • Adherence to business priorities and ethical standards
Why Brinker

We offer a competitive benefits package including medical/dental/vision, life insurance, paid vacation/holidays, and 401(k) with company match and generous dining discounts. Every team member working at the Restaurant Support Center (aka Brinker headquarters) is eligible for annual bonus potential.

Our campus includes an onsite gym plus opportunities to increase your wellbeing with onsite Yoga and boot camp programs. Work/Life/Fun balance in a casual and collaborative work environment! Team members enjoy company-wide events and celebrations. Regular volunteer opportunities with our community give back programs

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