Director of Distribution, Supply Chain

Corporate Headquarters

Dallas, TX

October 29, 2018

Director of Distribution
Dallas TX

What does it mean to be a BrinkerHead? We play like a team, take pride in our culture and seek every opportunity to make people feel special. Life is short. Work happy.

At Brinker, we connect, serve and give to create the best life for our Team Members, Guests and community. Through our cultural beliefs, Brinker empowers its Team Members to positively impact our 4 Key Results: Engaging Team Members, Bringing Back Guests, Growing Sales and Increasing Profits.

Brinker International is an equal opportunity employer; we foster an inclusion environment that promotes respect, diversity of thought and success for all.

Job Summary


The Director of Distribution is responsible for providing strategic direction and oversight to conceptualize, create, implement and direct the Brinker International domestic 3rd Party Last Mile Distribution (3PL) network spend of $60 million (85 plus distribution centers making ~300,000 deliveries) annually to ensure all contracts, policies, strategies, agreed upon practices and communications consistently aligns with Brinker and the Supply Chain overall requirements.


Your Key Job Functions
  • Partner with Company, Franchisee, distributors and other key stakeholders to identify and work through opportunities for improvement of methods and processes to prevent future service failures.
    • Attend company DO/VP meetings to receive vendor performance feedback.
    • Perform on site visits to monitor and inspect deliveries to restaurants and DCs to confirm agreed upon contract and service performance standards are met and provide performance related feedback.
  • Perform periodic reviews of existing network and lead team to development business cases for recommendations on the third party Brinker distribution network.
  • Direct the process associated with awarding and transitioning business based on RFP business cases.
  • Direct the management of third party distribution companies’ service compliance to the Brinker Supply Chain distribution network. This will require being ‘on-call’ outside of normal business working hours.
    • Serve as crisis management point of contact and team lead to repair and/or prevent service disruptions.
    • Direct the resolution process of systemic distribution issues such as, but not limited to; ordering, delivery and receiving procedures, adjustments, product compliance driven by Brinker contractual obligations.
    • Direct the process of contract compliance to distribution contracts for COL’s, drop size and other pre-negotiated contract compliance criteria.
    • Organize and lead business reviews for all distributors per contractual obligations.
    • Effectively manage the relationship between field operation and third party distributors.
  • Direct and manage Distribution Analysts who resolve day-to-day supply chain issues that impact the delivery of food, produce and non-alcohol beverage to restaurants.
    • Serve as escalation point for unresolved issues.
    • Develop and implement best demonstrated practices (BDP’s) to eliminate future occurrences.
    • Establish price verification protocols and where needed, assist Distribution Analysts with negotiating resolutions to outstanding invoices.
    • Serve as point of contact for Distribution Management.
  • Knowledgeable of regulatory requirements for Distribution companies. (i.e. DOT. OSHA, EPA, FDA, Sarbanes Oxley, etc.)
  • View the Brinker Brands as your customer.
  • Ad hoc project management responsibilities as business requires.
What You Bring to the Team
  • Bachelors in Supply Chain Management, Purchasing, Logistics, Transportation or other related disciplines. Masters preferred.
  • 10+ year’s food service and/or distribution management experience (restaurant or hospitality industry) or equivalent experience in another field or industry. Logistics and restaurant operations experience is a plus.
  • Technical Knowledge– demonstrates mastery of technical knowledge of distribution and product procurement including contractual agreements, distributor requirements, warehousing, freight, etc. and proficiency interfacing between vendor/customer and procurement.
  • Leadership– ability to act as team leader for special task assignments; providing leadership in development of distribution skills and specific logistics knowledge for project team members; demonstrated ability to develop subordinates by driving, delegating, supporting, coaching, and empowering.
  • Problem Solving– ability to independently work through complex problems and derive innovative solutions/options.
  • Communication Skills– excellent written and verbal; ability to deal independently with internal customers and external resources.
  • Judgment/Decision Making– ability to make appropriate business judgments and decisions independently. Demonstrated ability to perform strategic thinking and planning.
  • Negotiating/Analytical– ability to conduct complex negotiations and perform complex vendor/pricing analysis independently.
  • Strategic Management– ability to develop distinctive strategies to achieve competitive advantage; translate broad strategies into specific objectives and action plans; align the organization to support strategic priorities.
  • Interpersonal Skills– ability to build effective organizational relationships inside and outside the department; ability to inspire trust via open, candid relationships, fair treatment and behavior consistent with expressed beliefs and commitments.
  • Mentoring– ability to mentor other Supply Chain team members in technical knowledge skills.
  • Budget/Cost Control– general understanding of Supply Chain budgeting and cost control functions, with ability to perform complex budgeting/cost control processes.
  • Computer Skills– working knowledge of Microsoft Office 2000 based software, including Excel, Word, and Outlook.
  • Presentation Skills– ability to make clear, concise and convincing business presentations to executives, senior level management, franchisees and restaurant operations team members.
  • Other– strong ability to elicit internal and external support; strong interpersonal skills; strong ability to work under pressure and short time lines, able to handle multiple projects simultaneously.
Why Brinker


We offer a competitive benefits package including medical/dental/vision, life insurance, paid vacation/holidays, and 401(k) with company match and generous dining discounts. Every team member working at the Restaurant Support Center (aka Brinker headquarters) is eligible for annual bonus potential.


Our campus includes an onsite gym plus opportunities to increase your wellbeing with onsite Yoga and boot camp programs. Work/Life/Fun balance in a casual and collaborative work environment! Team members enjoy company-wide events and celebrations. Regular volunteer opportunities with our community give back programs


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