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Product Owner, Ziosk

Human Resources / PeopleWorks
Dallas, TX
May 13, 2024

Product Owner, Ziosk
Dallas TX

What does it mean to be a BrinkerHead? We play like a team, take pride in our culture, and seek every opportunity to make people feel special. Life is short. Work happy. At Brinker, we connect, serve, and give to create the best life for our Team Members, Guests, and community. Through our cultural beliefs, Brinker empowers its Team Members to positively impact our 4 Key Results: Bring Guests Back, Engage Team Members, Grow Sales, and Increase Profits. Brinker International is an equal opportunity employer; we foster an inclusion environment that promotes respect, diversity of thought and success for all.

Job Summary

  • The Ziosk Product Owner will be responsible for all elements of the Ziosk payment device by managing milestones of the product lifecycle, enhancing visibility and accountability with cross-functional partners, and communicating effectively with key stakeholders and leadership. The product owner will ensure solutions establish and manage to a set of clear objectives and drive continuous improvement and innovation. They will run day to day point over the execution of the following areas of focus: Key Objectives, Governance, Team Member Experience, Guest Experience, Collaboration and Vendor
    Management, Continuous Improvement and Innovation, and Financial Model. Essential Duties and Responsibilities: At a high-level, responsibilities for this role will include:
    Product strategy: Provide ongoing support for the strategic direction of the product/experience.
    Ensures alignment between all stakeholders and partners throughout the product maintenance process.
    Partner and collaborate closely with key stakeholders from the various departments across the organization to adapt and evolve the strategy as necessary.
    Product definition: Provides day to day product vision and support for all partners and stakeholders ensuring that enhancements to Ziosk are viable, feasible and desirable for our Team Members and Guests.
    Ensure that future enhancements or programs around Ziosk are marketable, drive Team
    Member and Guest satisfaction and ultimately drive revenue.
    Lead aspects of tech, design, and execution to continually enhance Ziosk.
    Product delivery: The Product Owner is ultimately responsible for helping our cross-functional teams and leadership prioritize resources appropriately to ensure that Ziosk continues to deliver the best experience for Team Members and Guests.
    Communicate changes, updates in direction or priority shifts to cross functional teams while keeping leadership up to speed on progress.
    Product standards: Helps maintain product development standards, practices, and experience guidelines to ensure consistency across all products, projects and teams.
    Product roadmap: Works in close collaboration with the Project Management Office and CrossFunctional stakeholders to ensure all gates, milestones, goals, and timelines are being tracked as necessary to meet the proper quality standards.

What You Bring to the Team

• Bachelor’s degree required
• 3-5+ years of project, program, or product management experience with examples of short- and long-term project management experiences
• Proficiency with common industry development tools and software applications (MS Office (primarily expert level in PowerPoint), Smartsheet, Adobe Photoshop, Adobe InDesign, Publisher, Visio.)
• While not a technology role there should be a basic understanding of consumer technology trends, and an ability to understand and communicate technical aspects of our business to non-technical business partners.
• Exceptional verbal and written communication, with the ability to communicate effectively at executive levels.
• Proven ability to achieve actionable results through positive influence, fostering strong and sustainable relationships.
• Creative problem-solving skills, with a proactive approach and willingness to take initiative.
• Obsessive attention to detail and follow-through.
• Ownership of projects, ensuring accountability and on-time deliverables.
• Strong ability to elicit internal and external support, work under pressure, and manage multiple projects simultaneously.
• Self-starter with strong organizational skills, able to prioritize workload and adapt to project changes.
• Strong leadership skills, able to drive results with minimal direction in a fast-paced environment.
• Adaptability in handling unforeseen obstacles professionally.
• Openness to continuous feedback exchange with cross-functional partners and leadership.
• Travel-approximately 30-40%.

Why Brinker

We offer a competitive benefits package including medical/dental/vision, life insurance, paid vacation/holidays, and 401(k) with company match and generous dining discounts. Every team member working at the Restaurant Support Center (aka Brinker headquarters) is eligible for
annual bonus potential. Our campus includes an onsite gym plus opportunities to increase your wellbeing with onsite Yoga and boot camp programs. Work/Life/Fun balance in a casual and collaborative work environment! Team members enjoy company-wide events and celebrations. Regular volunteer
opportunities with our community give back programs. Check our Careers page for more exciting opportunities!

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