Sr. Specialist Operations Services
Human Resources / PeopleWorks
Dallas, TX
March 7, 2024
Sr. Specialist – Chili’s Operations Services
Dallas, TX
What does it mean to be a BrinkerHead? We play like a team, take pride in our culture and seek every opportunity to make people feel special. Life is short. Work happy. At Brinker, we connect, serve and give to create the best life for our Team Members, Guests and community. Through our cultural beliefs, Brinker empowers its Team Members to positively impact our 4 Key Results: Engaging Team Members, Bringing Back Guests, Growing Sales and Increasing Profits. Brinker International is an equal opportunity employer; we foster an inclusion environment that promotes respect, diversity of thought and success for all.
Job Summary
The Sr. Specialist of Operations Services will report to the Director of Ops Services and will support in the implementation of strategic business initiatives for Chili’s Restaurants. This Team Member will be familiar with restaurant operations and will be able to collaborate with cross functional teams at the Restaurant Support Center (RSC) while engaging in project management activities.
Your Key Job Functions
• Create and maintain comprehensive project documentation
• Create and maintain business presentations for Sr. Project Managers and Business Leads
• Cross functional coordination of meetings to bring initiatives from ideation to launch
• Support Sr. Managers in developing detailed project plan, scopes and objectives, timelines, and status updates, while involving all relevant stakeholders
• Measure project performance using appropriate systems, tools and techniques
• Manage the relationship with project teams and all stakeholders
• Manage multiple workstreams simultaneously
• Strong liaison between Sr. Project Managers and Project Team to enable efficient, productive solid work and deliverables for the organization
What You Bring to the Team
• Bachelor’s degree from an accredited University, preferred but not required.
• 1-2+ years of project management experience or relevant experience; with examples of short- and longterm project management experiences.
• Experience with Chili’s systems and people tools preferred: Menulink, KitchenSync, Taleo, Corrigo, Aloha, ChiliHead Commitment, Ops 5.
• Experience with Chili’s HOH or QA position preferred.
• Proficiency with common industry development tools and software applications (MS Office (primarily expert level in PowerPoint), Smartsheet, Adobe Photoshop, Adobe InDesign, Publisher).
• Strong ability to elicit internal and external support; strong intrapersonal and interpersonal skills; strong ability to work under pressure and short timelines, able to handle multiple projects simultaneously, while meeting deadlines.
• Self-starter with strong organization skills and the ability to multi-task and prioritize workload and project changes.
• Strong written and verbal communication skills and ability to collaborate and influence effectively with both with internal and external stakeholders.
• Ability to understand and communicate technical aspects of our business to non-technical business partners.
• Adaptable, able to deal with unforeseen obstacles in a positive and professional manner.
• Travel approximately 10%.
Why Brinker
We offer a competitive benefits package including medical/dental/vision, life insurance, paid vacation/holidays, and 401(k) with company match and generous dining discounts. Every team member working at the Restaurant Support Center (aka Brinker headquarters) is eligible for annual bonus
potential. Our campus includes an onsite gym plus opportunities to increase your wellbeing with onsite Yoga and boot camp programs. Work/Life/Fun balance in a casual and collaborative work environment! Team members enjoy company-wide events and celebrations. Regular volunteer opportunities with our community give back programs.
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